Privacy Policy
1. Data Controller
In compliance with the provisions of Regulation (EU) 2016/679, General Data Protection Regulation (GDPR), and Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights (LOPDGDD), it is hereby informed that:
- Controller: WETHINK LUXURY PROPERTIES, S.L.
- Tax ID (NIF): B56768328
- Address: Avenida Principal de la Sierra, número 149 Planta BJ, Puerta 55 – Urbanización Urlisa III 03590 Altea (Alicante), Spain
- Contact Email: contact@wethinkcollection.com
Currently, the entity is not obliged to designate a Data Protection Officer (DPO), although any matter related to the processing of personal data may be addressed to the email indicated.
2. Scope of Application
This Privacy Policy shall apply to:
Users who visit and browse the website www.wethinkcollection.com.
Persons who contact WETHINK LUXURY PROPERTIES via web forms, email, phone, or messaging applications (e.g., WhatsApp).
Potential clients, clients, suppliers, and collaborators whose data is processed within the scope of the Company’s real estate activity.
3. Personal Data Processed
Depending on the services used or the relationship maintained with the Company, the following categories of data may be processed:
Identification Data: name, surnames, ID/NIE/passport (where applicable).
Contact Data: postal address, email, phone number, country of residence.
Professional/Commercial Data: position, company, billing data.
Data related to real estate preferences: type of property sought, area, budget, purpose (residential, investment, etc.).
Website Browsing and Usage Data: IP addresses, device identifiers, logs, cookies (in accordance with the Cookies Policy).
Economic/Financial Data: only when strictly necessary for the formalization of operations or feasibility studies, and always in an enhanced security environment.
WETHINK LUXURY PROPERTIES does not systematically request or process special categories of data (health, ideology, religion, etc.). Should the user voluntarily provide them, they will be processed exclusively for the express purpose for which they were provided.
4. Purposes of Processing
Personal data may be processed for the following purposes:
Management of Inquiries and Requests:
To respond to requests for information sent via forms, email, phone, or messaging.
To respond to requests related to specific properties, valuations, or investment opportunities.
Provision of Real Estate Services:
Management and coordination of property viewings.
Brokerage in purchase, sale, or rental operations.
Preparation and management of contractual documentation related to the operation (reservations, earnest money agreements, mandates, etc.).
Commercial Communications and Marketing:
Sending information about properties, opportunities, events, or sector news, provided the user has given consent or there is a prior contractual relationship that legitimizes it.
Basic personalization of communications based on the declared profile and interests.
Administrative, Accounting, and Tax Management:
- Fulfillment of legal obligations regarding accounting and tax derived from the provision of services.
Website Security and Improvement:
Analysis of website usage and performance.
Prevention of fraud, abuse, and unauthorized access.
Improvement of user experience and content optimization.
5. Legal Basis for Processing
The legal bases that allow WETHINK LUXURY PROPERTIES to process personal data are:
Execution of a Contract or Application of Pre-contractual Measures
- Management of requests, preparation of offers, development of real estate service proposals, and, where appropriate, formalization and execution of contracts.
Consent of the Data Subject
Compliance with Legal Obligations
- Tax, accounting, and anti-money laundering obligations, as well as any others applicable to the real estate activity.
Legitimate Interest of the Controller
- Improvement of service quality, handling of general inquiries, information security, and protection against claims.
6. Data Retention Periods
In general, data will be retained:
As long as they are necessary for the purpose for which they were collected.
As long as a contractual and/or commercial relationship exists between the user and WETHINK LUXURY PROPERTIES.
During the statutory limitation periods for addressing potential liabilities (civil, fiscal, commercial, etc.).
In the case of commercial communications based on consent, the data will be retained until the user revokes consent or requests their deletion.
7. Data Recipients and Processors
In general, personal data will not be communicated to third parties, except:
Legal obligation (public administrations, tax authorities, judicial bodies, law enforcement agencies, when legally required).
Service providers acting as data processors, such as:
Hosting companies and IT services.
Real estate CRM platforms.
Email marketing tools.
Web analytics providers.
Accounting, tax, or legal advisors.
The corresponding data processing agreements are formalized with all processors, pursuant to Article 28 GDPR, guaranteeing that they will process the data only according to the instructions of WETHINK LUXURY PROPERTIES and with adequate security measures.
8. International Data Transfers
It is possible that some of the service providers used (e.g., certain email marketing, CRM, or web analytics services) are located outside the European Economic Area. In these cases, adequate guarantees will be adopted to ensure a level of protection comparable to the European standard, such as:
Adequacy decisions of the European Commission.
Signing of Standard Contractual Clauses approved by the European Commission.
Implementation of additional contractual and organizational measures where necessary.
The user may request additional information about international data transfers by contacting: info@wethinklp.com
9. User Rights
Users have the right to:
Access: to know what personal data concerning them are being processed.
Rectification: to request the correction of inaccurate or incomplete data.
Erasure (“right to be forgotten”): to request the deletion of their data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
Objection: to object to certain processing, such as sending commercial communications.
Restriction of processing: to request the limitation of the processing of their data in certain circumstances.
Data Portability: to receive their data in a structured, commonly used, and machine-readable format, and to transmit them to another controller.
To exercise these rights, the user may write to:
WETHINK LUXURY PROPERTIES, S.L. Avenida Principal de la Sierra, número 149 Planta BJ, Puerta 55 – Urbanización Urlisa III 03590 Altea (Alicante), España
Or by email to: contact@wethinkcollection.com, indicating “Data Protection” in the subject line, and attaching a copy of a document confirming their identity.
Furthermore, the user has the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they consider that the processing of their personal data infringes current regulations.
10. Information Security
WETHINK LUXURY PROPERTIES will apply the appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
Access control to information systems.
Backups and restoration.
Encryption or pseudonymization of data in cases where appropriate.
Restriction of access to data only to authorized personnel subject to a duty of confidentiality.
Internal protocols for managing potential security breaches.
In case of an incident that significantly affects personal data, the notification procedures provided for in the applicable legislation will be followed.
11. Data of Minors
The services of WETHINK LUXURY PROPERTIES are not directed at minors under 18 years of age. Should the receipt of data from a minor without the consent of their legal representatives be detected, they will be immediately deleted.
12. Changes to the Privacy Policy
WETHINK LUXURY PROPERTIES may modify this Privacy Policy to adapt it to new legislative, jurisprudential, or AEPD interpretations, as well as to changes in its internal practices. The modifications will be published on this same page, so the user is recommended to periodically review the Privacy Policy.